Panel Discussion : The Ethics of Dining Reservations: Balancing Customer Needs and Business Interests
27 Sep 2023
Innovation Stage
Innovation Stage
The Ethics of Dining Reservations: Balancing Customer Needs and Business Interests" aims to explore the challenges faced by the industry in managing dining reservations. Dining reservations have become an integral part of the modern restaurant experience, providing customers with the convenience of planning their meals in advance while allowing businesses to manage their operations effectively. However, this practice raises concerns that need to be addressed in order to strike a fair balance between customer satisfaction and the business interests of restaurants.